Quality

QUALITY

The Information Technology Department (ITD) provides information technology services supporting the university's educational, research, and administrative activities in accordance with the principles of quality assurance, transparency, accountability, and continuous improvement. The Department adopts as its primary goal the operation of all IT services in compliance with legislation, security, sustainability, and corporate standards.

In this context, information systems, network infrastructure, software services, data security, and user support processes are regularly monitored, evaluated according to performance metrics, and continuously improved based on feedback received. Risk management, information security, and service continuity are prioritized in service delivery.

The Information Technology Department, in full compliance with the university's quality assurance system, aims to support digitalization processes, increase the effectiveness of the IT infrastructure, and provide reliable, accessible, and high-standard IT services to all stakeholders, thereby making a sustainable contribution to corporate efficiency.

BiDB-KH-001 Bilgi İşlem Daire Başkanlığı Kalite hedefleri